- Customer service
- Delivery
If you order now, your order will be shipped %date!
If you order now, your order will be shipped %date!
Delivery
Ordered today, shipped the next working day and delivered the following day.
The exceptions: why does it sometimes take longer? When we have longer delivery times, this is always indicated at the top of the page. If you order on Friday or during...
The exceptions: why does it sometimes take longer? When we have longer delivery times, this is always indicated at the top of the page. If you order on Friday or during...
Please contact us as soon as possible so we can update the address.
You will receive an e-mail containing the shipment's track & trace code. You can then track the shipment yourself.
Your order will be shipped with DPD.
Keep an eye on your track & trace for the most up-to-date information about your delivery. In the rare case that delivery goes wrong, please contact customer service. We will then work with you to resolve it.
If you have not yet received your order when you were expecting it, please check the points below first:
The package's track & trace code: check what the status of the shipment is. It can sometimes happen that the carrier has experienced a delay...
Please check from your order confirmation you received by e-mail that you have received everything. If not, please contact us so we can resolve this for you.
Was your order not delivered on time or did the delivery driver not keep an appointment? We are very sorry about that, our apologies! If you would like further explanation, please contact us.
No, if you have ordered your own text or image, the order will be shipped the next working day.
PLEASE NOTE: Have you ordered a glass stand, tray or plate with your own image? Then you will first receive a digital proof for approval. After your approval...
No, unfortunately this is not possible.
United Kingdom:
£6.95 (free shippng when you spend over £100)
Scottish (Highlands) & British Islands
£10.95 (and free when you spend over £250)
You may have lost the link to your track&trace. If you placed the order with a logged in account, you can find the track&trace in your account.
Did you order without an account? Then you can find your track&trace via this site: ...