Ordering

Once you have checked all the options, place the product in your shopping cart via the green button. You can then click on "checkout" in the basket to complete your order.

This depends on the status of your order. If your order has already been processed, we can no longer change anything. If you discover that you have made a mistake, please contact our customer service as soon as possible. They can inform you whether the...

This depends on the status of your order. If your order has already been processed, unfortunately we can no longer cancel it.

Once we have received your order, you will receive an e-mail confirmation. It can sometimes happen that the order confirmation ends up in your junk mail. Is it not there? Please contact our customer service, so they can help you further.

Once you have received the confirmation e-mail, your order has been processed. Once the order has been dispatched, you will receive an e-mail containing a track & trace code for your order. You can find the status of the shipment via this link.

Budgettrophy uses a secure internet environment. Your transaction details are sent encrypted via an SSL connection. You will recognise a secure SSL connection by the lock in your browser.